Delivery of goods is carried out throughout Bulgaria with the courier company “Speedy” to the courier’s office/automat or to the door of the address indicated by the recipient. To this end, the recipient should enter the floor on the address field in an electronic form designated for this purpose. Otherwise, delivery will be made to the building specified as the delivery address. The customer can only use the courier service specified by www.tsak.games, other options will need to be manually requested by the customer via contact form or phone call and agreed upon with the Seller.

Delivery by courier is paid by the customer per the cost of service designated by the courier company subcontractor – “Speedy”

For smaller villages there is a special service schedule from Speedy, where the delivery time is extended until the day of the visit to the village by the courier.

Orders received by 16:30 are processed by us and handed over for shipment to the courier on the same day.
Orders received after 16:30 or on a non-working day will be handed over on the next working day.

You have multiple options to pay for your goods, which are via:

• debit/credit card via the online payment gateway
• postal money order (cash on delivery) – the amount is paid to the courier in cash or by credit / debit bank card.

The document issued by the courier when handing over the shipment is your receipt.